I wanted a car for my children, both girls aged 5 and 3, but tall for their age. I was worried other vehicles would be too small. I was reassured this one was popular and solid. I was worried that the abrupt stop with the 24V battery would be too jerky. I don't find it that bad for the kids. When they let go of the gas pedal, or I am driving it with the remote and stop the gas, it does slow down a little before stopping, so it's not as jerky. However, there is an emergency stop on the remote control. This one stops it dead in its tracks, which can be a bit harsh, then again, if you are pushing this button, it's because you want to avoid danger. I actually found the toy car a little cheaper elsewhere, but after reading the reviews at that other place, I was hesitant on ordering. The reviews at King Toys were reassuring. The packaging was intact, nothing scratched, one washer on a tire was put on backwards, which was easy to take off and put on the proper way. Just in case, Sam was nice enough to send me a whole new tire!! Totally unnecessary, but just goes to show that customer service goes a long way. Keep up the great work! I really love this toy, and more importantly, so do the kids.
Very nice Would buy again. Recommend 100%
This dune buggy is amazing. Smooth ride, brother had so much fun using it for the first time. Pick up was great too, they tried their hardest to get it to fit in our vehicle. Had an issue with the original order not being available but they called right away to have it sorted out and switch was smooth. Great company!
Recently purchased the 2023 XXL Dune Buggy for my daughters 2nd birthday, fantastic choice. This is an eye catcher within the neighborhood. Purchased the personalized plates, cherry on top. Had an issue with it over the weekend and submitted an email to King Toys, received a reply within two hours , on Sunday... Mother's Day. This is unheard of customer support. After one brief phone conversation, issue resolved. I was not expecting this level of service. Greatly appreciated KingToys. I will purchased again.
Picked up the 2023 Dune Buggy for my daughters 2nd birthday, fantastic choice. This is an eye opener in the neighborhood. Got the personalized plates , cherry on top. Had an issue over the weekend and reached out to King Toys for direction , received a call back within two hours, on Sunday...mother's day. This is outstanding customer service. Not expected but greatly appreciated. One personal call from the team and issue has been resolved. Could not ask for more. Dune Buggy is great but the customer service is solid.
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from 322 reviewsI ordered a part, turned out it was the wrong one but they reached out and helped me get the right one and then double checked and made sure everything was good! Definitely did not expect that. Turns out I needed another part which they sourced for me and shipped! Great company with amazing customer service and help
I ordered a 24V ride on Lamborghini aventador for my child. And it arrived quick and in great condition as described in exactly 7 days. I live in U.S. considering that the product shipped from a warehouse in Canada. That's is amazing to have it after 1 week. My children love it and they are very happyand amazed. I recommend King Toys and I myself will reach out to King Toys for future purchases.
Great product, awesome customer service. Definitely will shop from y’all again.
Once linked the remote works great!